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Engagement rings{ $store.xMobileNav.close() }, 0)" >Wedding ringsEternity rings{ $store.xMobileNav.close() }, 0)" >Diamonds{ $store.xMobileNav.close() }, 0)" >Gemstones
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Engagement rings{ $store.xMenuDrawer.close() }, 0)" >Wedding ringsEternity rings{ $store.xMenuDrawer.close() }, 0)" >Diamonds{ $store.xMenuDrawer.close() }, 0)" >Gemstones
Track your order
View your order's progress
Enter the email address you used at checkout. We will send you a secure one-tap link to view your order — no password required. You will see exactly where your piece is in our atelier, with FedEx tracking added the moment it ships.
Sign in with email
Click below and enter the email you used at checkout. Shopify will send you a one-time login link straight away. The link takes you to your order page where you can follow each stage of production.
What you will see on your order page
Every stage, in plain English
From CAD render to hand-finishing, you will see the current stage and what comes next.
An email at each milestone
We will email you every time the order moves forward, so you do not need to keep checking.
FedEx tracking on dispatch
Your fully-insured FedEx tracking link appears here automatically as soon as the order ships.
Need a hand?
If the email with your login link has not arrived, please check your spam folder. Still no luck, or used a different email at checkout? Please contact our team and we will share your order's status with you directly.
What our customers say
From your first question to your finished ring — our Hatton Garden specialists are here throughout. Crafted for your forever.
From your first question to your finished ring — our Hatton Garden specialists are here throughout. Crafted for your forever.