Privacy policy

Privacy policy

President Jewellers Ltd ("we", "us", "our") is committed to protecting your personal data. This policy explains how we collect, use, and store your information in accordance with UK GDPR and the Data Protection Act 2018.

Who we are

President Jewellers Ltd is an online fine jewellery retailer registered in England and Wales (company number 16778426), with a registered address at 23 Hatton Garden, London, England, EC1N 8BQ.

What data we collect

We may collect the following information when you use our website or make a purchase:

  • Name, email address, phone number, and delivery address
  • Payment information (processed securely by our payment provider — we do not store card details)
  • Order history and preferences
  • Browser and device information collected via cookies
  • Any information you provide when contacting us or booking a consultation

How we use your data

We use your personal data to:

  • Process and fulfil your orders
  • Communicate with you about your order or enquiry
  • Send marketing communications, where you have given consent
  • Improve our website and services
  • Comply with our legal obligations

Third parties

We use a small number of trusted third-party services to operate our business, including:

  • Shopify — our e-commerce platform
  • Klaviyo — email marketing
  • Judge.me — product reviews

These providers process your data only as necessary to deliver their services and are bound by their own data protection obligations.

International data transfers

As we ship internationally, some of your data may be processed outside the UK. Where this occurs, we ensure appropriate safeguards are in place in accordance with UK GDPR.

Your rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict how we process your data
  • Withdraw consent to marketing at any time

To exercise any of these rights, please contact us at saba@presidentjewellers.co.uk or call 0800 037 8094.

Cookies

Our website uses cookies to improve your browsing experience and analyse site traffic. You can manage your cookie preferences through your browser settings.

Data retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.

Changes to this policy

We may update this privacy policy from time to time. Any changes will be published on this page.

Last updated: March 2026.